a 6-month warranty.
Customer Reviews:
OK at the time you bought it, really bad after you used for a while.......2006-10-01
At the right beginning of my purchasing this laptop, it works ok. However, the body of the computer is so hot that is completely unacceptible. After used for couple of months, problems came out gradually: the battery completely died out, the body became very hot after you used for just half hour. The CDROM did not work any more. To my impression, Averatec product=cheap=bad quality.
Have used it for the last 3 years!.......2006-06-29
I've used this machine to surf the web, store and analyze my data (no heavy programs). My only criteria, then, was to get the lightest laptop and at the price it seemed like a good deal. But overtime I found many problems associated with it:
1. It heated up quite fast. I downloaded a couple of softwares to keep the processor cool, although it's still hot. You can't keep it on your lap while working for even 1 hour.
2. I didn't like the keyboard in the beginning but overtime it came into my habit. Dell laptops have better keyboards.
3. Battery life sucked from the beginning, it started out ~ 2hours, nowadays it's ~ 1 hr. But FOR ME it's not a problem because connecting through power cord all the time is not a big deal for me.
4. Speakers should not be at the front, where you rest you hands while working.
5. Although not a big deal but I'd have rather liked the power connection at the back and not on the side. Since I use USB ports quite often, I'd have liked the 3 USB ports distributed on both sides of the machine, atleast not on the same side as the power cord.
What else, Interenet connection - both ethernet and wireless work great! touchpad is also good.
Averatec price = averatec quality.......2006-04-27
I am surprised by the number of positive reviews and the high score that this item received. Perhaps they were predominantly written just after purchase. At that time, my feelings were warm as well, albeit not as warm as the laptop itself after a few minutes of use. After one year of not-too-intensive use, I am unhappy. The batteries died out almost instantly. When my students saw me coming with it to give a lecture, they immediately started asking questions about poor batteries... And technical support in case of a problem? Totally incompetent. After many calls and contradictory pieces of advice, one thing has been clarified: the "part number" shown on the back of the laptop is incorrect! Don't buy unless you like endless and meaningless conversations with incompetent tech reps.
DO NOT SPEND YOUR MONEY ON AVERATEC.......2005-12-15
Expect substandard customer service and support who treats the customers as if they should just accept the minor defects on a brand new laptop.
Dead dots on the screen are not acceptable but they say it is. The built in wireless is weak. These laptops get very hot, hotter than most laptops should be when running.
All in all, do not spend money on a laptop due to PRICE. You get what you pay for and this is another unknown company that will disappear as many other tech companies have in the past due to poor service and substandard products.
You get what you pay for........2005-07-22
It was all fine and I was deeply impressed with how well it suited my simple needs for such a low price -- until the hard drive died on me after six months!
So I said, stuff happens, there's a one-year warranty, let's send it in. Not a good experience. Spent almost a hundred dollars for shipping both ways, and service fulfillment was the worst. Said they were going to call me to ask for my credit card number, but when after a week, they still hadn't, I called them, and it was a big runaround -- long wait times, being transferred to voice mails, the usual waste of time we are all regularly subjected to...
Conclusion: Back up your files. But still pray the hard drive doesn't die on you, because if it does, it's the biggest hassle to get it fixed. Good luck!
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