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Visioneer OneTouch 9020 USB Flatbed Scanner (90201D-WU)
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Visioneer OneTouch 9020 USB Flatbed Scanner (90201D-WU)

Average customer rating:

9020 FAIL
Disappointed
Waste of time and money
Work like a charm
Too Many Errors

Visioneer OneTouch 9020 USB Flatbed Scanner (90201D-WU)

Manufacturer: Visioneer
ProductGroup: CE
Binding: Electronics

Flatbed | Scanners | Office Electronics | Categories | Electronics

Flatbed Scanners | Printers & Scanners | Camera & Photo | Categories | Electronics

Printers & Scanners | Used Photo & Camera | Specialty Stores | Camera & Photo Features | Electronics

Office Electronics | Refurbished & Used | Special Features | Electronics Features | Electronics

Visioneer | Brands | Electronics Features | Electronics

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Product Features:

1,200 x 4,800 dpi optical resolution with 48-bit internal color
USB 2.0 interface for speedy performance
Built-in transparency adapter for slides and 35 mm negatives
33% smaller than some comparable scanners
5 1-touch buttons for easy operation

ASIN: B00006F2W0
Release Date: 2002-09-03

Product Description

The high speed USB 2.0 OneTouch 9020 USB scans up to 5.5x faster than USB 1.1 scanners and up to 2.9x faster than other USB 2.0 scanners. The OneTouch 9020 is perfect for the home or small office user who wants a fast and easy-to-use scanner for establishing a paperless office or creating colorful projects for print or Internet use. This scanner includes built-in Transparency Adapter for scanning 35mm slides and negatives. It has five OneTouch buttons for scanning, copying, emailing, OCR, and one to customize.

Customer Reviews:

9020 FAIL.......2007-07-01

9020..WORK ONLY ON FLAT ART....TRANSPARENCIES...NOT AT ALL...TECH AND CUST SUPPORT NOT EXISTING...PROBLEM IS IT WILL NOT WORK EVEN AS A DOOR STOP...
PS. AFTER OVER 40 YEARS IN PHOTO LAB BUSSINES, AND WORKING WITH MANY TOP NOTCH UNITS...THIS THING IS THE LEMON...
M.I.B

Disappointed.......2005-04-10

After 5 years with my old $39 Visioneer scanner, I was excited to upgrade to a newer, faster model. I was anxious to use the slide/negative function. Unfortunately, I was disappointed from the start.

Image quality of the slide/negative scans are so poor that I can't use them. To make matters worse, my particular scanner has a long white electrical band that continually "snags" during scans, jamming the entire scanner. If that isn't enough, today a piece of black rubber with electrical tape "fell" off from somewhere inside (I can see it beneath the glass) and now the scanner won't work at all.

Customer service is no help. Waste of time, waste of money and I've never seen anything made so cheaply! It's been 6 weeks and even the glued-on labels are coming off... I'm hoping this is just a lemon and Visioneer isn't losing their touch.

Waste of time and money.......2003-12-16

I had the same problems as JW reported below. I tried to get it working for hours, and it will not work. Unfortunately, I have to work the same hours that their customer service is open so I cannot get help. This is probably an O.K. scanner if you can get it to work. But if you have problems, Customer service is only open regular business hours M-F and it is NOT a free call. I am returning the scanner and staying away from Visioneer.

Work like a charm.......2003-10-16

The scanner works right away after I plug into my lab top running Windows XP. I especially like the landscape design which is the only one I can find. The only drawback I have found so far is the quality of the film scan is not good enough.

Too Many Errors.......2003-09-06

I tried for hours to set this scanner up. If Visioneer made this one-touch 9020 for exclusive use with Windows XP, then why are there so many errors when installing it? Check out Visioneer's support website for this product. It speaks for itself. If this doesn't work, try this; if that doesn't work, try something else. YIKES!! It may be easy to use once you get it set up but I never got that far. And, to add insult to injury, their tech support number is a long-distance call. Returned the 9020 and bought the new HP PSC 1210 all-in-one. I was scanning, copying, and printing literally within minutes. And, at $99, it is an incredible value.

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