Electronics

QPS QPCDRW161040SEM External 16x10x40 SCSI CD-RW Drive
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QPS QPCDRW161040SEM External 16x10x40 SCSI CD-RW Drive

Average customer rating:

Pray it Works...
QPS - horrible product, horrible customer support
Drive arrived defective; 75% failure rate
Design Defect burns drive...

QPS QPCDRW161040SEM External 16x10x40 SCSI CD-RW Drive

Manufacturer: QPS
ProductGroup: CE
Binding: Electronics

Memorex 32024750 CD-R, 80 Minute, 700 MB, 40x (Black, 50-Pack Spindle)

Product Features:

Store 700 MB of data or 80 minutes of audio on CD
40x read, 16x write, and 10x rewrite speeds
External SCSI interface for PC and Mac
Fast 140-millisecond average access time
Large 4 MB buffer

ASIN: B00005B63T

Product Description

QPS exceeds expectations in mass storage solutions by pioneering technologies that keep the company a step ahead of the competition, developing products that set the benchmarks for price and performance, and delivering completely bundled products to provide the correct storage solution right out of the box. With larger facilities, the QPS team is developing expanded manufacturing capabilities to design, develop, manufacture and ship products faster than most competitors. This rapid response capability, combined with the company's pioneer spirit and willingness to take risks, caught the attention of industry leaders. Today, QPS is routinely included in a handful of companies to develop commercial products based on new technologies of industry leaders.

Amazon.com Product Description

This external SCSI CD-RW drive from QPS delivers fast 40x read, 16x write, and 10x rewrite speeds for storing data or audio on high-capacity CDs. Compatible with both PCs and Macs, the drive features an Ultra SCSI interface providing burst transfer rates of 20 MBps, 140-millisecond average access times, and a generous 4 MB buffer.

In addition to the fast burst rates and large buffer, internal cooling, vibration dampening, and synchronous data transfer increase efficiency and ensure reliable CD writing. Bundled software enables you to use your drive for drag-and-drop data file transfer and for creating custom music CDs quickly and easily, making it an excellent tool for desktop publishing, data archiving, and MIDI and recording studios.

QPS offers a one-year warranty on this drive.

Customer Reviews:

Pray it Works..........2002-10-17

I bought a QPS back in April, I had configuration issues right away.
I followed the tech support format and emailed them. Giving them benefit of possibly being busy or email issues I emailed four times over four weeks from seperate servers. They do not respond through support.
Now the hardware failed, I repeated the email attempts with no response and have phone support three times in two weeks to give up in Cue after 45 minutes. No 1-800 number.
Now I have a very high phone Bill coming and a useless QPS device that I will eat also.
Please don't allow companies like this to thrive, which they all too commonly do in todays market.
Buy elsewhere.

QPS - horrible product, horrible customer support.......2002-02-09

I bought this drive and it only worked some of the time. Eventually, it quit working all together. I called customer support to find out what recourse I had, and after being on hold for an hour on a NON toll-free number, QPS could offer me NOTHING. No service provider is willing to repair it, and QPS's repair service costs twice as much as the drive itself. My whole experince with this product and company has been a disaster. I discourage you from buying a QPS product. I never will again.

Drive arrived defective; 75% failure rate.......2001-12-31

I returned this drive after struggling with it for a few days. On arrival the SCSI address selector did not work; had to use preset address 3. Then the AHA7890 scsi adapter would recognize the drive only after I changed my scanner's address to 4, and lower the speed in the bios from 80 to 20 Mhz.
Windows reported the existence of the drive but CD-creator or DirectCD could not find it.
Under Linux I managed to use the drive but only at writing speed 1, resulting in a 75% failure rate (i.e., 1 out of four disks!).
I e-mailed QPS customer service -- they never replied.
I finally got a Cendyne 20x10x40 IDE drive, which works fine both under W2k and Linux by loading the ide-scsi module with Xcdroast

Design Defect burns drive..........2001-12-22

They use a cheaper IDE drive and convert the drive's native interface through badly designed circuitry. This overloads the drive and after a few hours it burns.

Company will not comment on this issue.

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